sbj6 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how sbj6 ("sbj6", "we", "us", or "our") collects, uses, stores, and protects the personal data of individuals ("you", "your", or "the Player") who access or use the sbj6 website, mobile-optimised platform, and associated services (collectively, the "Platform"), available at sbj6.io.

sbj6 is committed to handling your personal data responsibly and transparently. We process your data only to the extent necessary to operate the Platform, fulfil our legal obligations, and deliver a secure and enjoyable experience for players across Bangladesh.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference.

2 Data We Collect

sbj6 collects personal data through several channels: directly from you when you register, deposit, play, or contact support; automatically through your interaction with the Platform; and, where necessary, from third-party verification providers.

2.1 Registration Data

When you create an sbj6 account, we collect: your full legal name, date of birth, residential address (including city and division within Bangladesh ), email address, and mobile phone number. This information is required to create and verify your account identity.

2.2 Identity Verification (KYC) Data

To comply with responsible platform standards and anti-money-laundering obligations, we may collect copies of government-issued identity documents such as your National Identity Card (NID), passport, or driver's licence, as well as proof of address documents such as utility bills or bank statements issued within the previous three months.

2.3 Financial Data

When you make deposits or request withdrawals, we collect transaction details including the payment method used (e.g., bKash, Nagad, Rocket, Upay, bank transfer, Visa, or Mastercard), transaction amounts in Bangladeshi Taka (BDT), transaction timestamps, and payment reference numbers. sbj6 does not store full card numbers or mobile banking PINs; these are handled exclusively by your payment provider.

2.4 Gameplay Data

We record your activity on the Platform, including games played, bets placed, wagers settled, win and loss history, session durations, and responsible gaming tool usage. This data is used to operate the Platform, resolve disputes, and identify patterns that may indicate problem gambling behaviour requiring intervention.

2.5 Technical and Device Data

We automatically collect certain technical data when you access the Platform, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, time spent on each page, and click-path data. This information is collected via server logs and analytics tools.

2.6 Communications Data

If you contact our support team via email or any in-Platform messaging channel, we retain a record of that correspondence, including the content of messages, timestamps, and any attachments submitted, for the purpose of resolving your enquiry and maintaining a support history.

3 How We Use Your Data

sbj6 uses your personal data only for defined and legitimate purposes. We do not sell your personal data to third parties, and we do not use it for purposes incompatible with those stated below.

• Account Management: To create, maintain, and secure your sbj6 account, authenticate your identity at login, and communicate important account-related notices to you.
• Payment Processing: To facilitate deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to reconcile transaction records.
• KYC and Compliance: To verify your identity and age (21+), comply with anti-money-laundering obligations, and respond to requests from regulatory or law enforcement authorities as required by applicable law.
• Platform Operation: To deliver the games, sports betting markets, live casino tables, and other features of the Platform, and to resolve any technical issues or betting disputes.
• Responsible Gaming: To monitor gameplay patterns, enforce self-exclusion and deposit limit settings, and identify accounts that may require responsible gaming intervention.
• Customer Support: To respond to your enquiries, investigate complaints, and maintain a record of support interactions for quality assurance and audit purposes.
• Security and Fraud Prevention: To detect and prevent fraudulent activity, unauthorised account access, bonus abuse, and other prohibited conduct described in our Terms & Conditions.
• Analytics and Improvement: To understand how players navigate and use the Platform, so we can improve usability, performance, and the range of products offered.
• Marketing Communications: Where you have opted in to receive promotional communications from sbj6, to send you information about relevant bonuses, promotions, and platform updates. You may withdraw this consent at any time by contacting support.

4 Legal Basis for Processing

sbj6 processes your personal data on one or more of the following legal bases, depending on the nature of the processing activity:

• Contractual Necessity: Processing required to fulfil our obligations to you under the Terms & Conditions, including account creation, payment processing, and game operation.
• Legal Obligation: Processing required to comply with applicable legal and regulatory obligations, including identity verification, anti-money-laundering checks, and record-keeping requirements.
• Legitimate Interests: Processing carried out for sbj6's legitimate business interests, including platform security, fraud prevention, dispute resolution, and product improvement — provided those interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Sharing Your Data

sbj6 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the circumstances described below, and only to the extent strictly necessary for the stated purpose.

5.1 Payment Service Providers

To process your deposits and withdrawals, we share necessary transaction data with your chosen payment provider — for example, bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, or Mastercard. Each provider operates under its own privacy policy and is independently responsible for the data it processes on its systems.

5.2 Identity Verification Providers

To fulfil KYC obligations, we may share your identity documents and registration data with third-party KYC verification services. These providers are contractually bound to process your data solely for identity verification purposes and to maintain appropriate data security standards.

5.3 Technology and Infrastructure Partners

The Platform relies on third-party technology partners for web hosting, cloud infrastructure, content delivery, and analytics. These partners act as data processors on our behalf and are prohibited from using your data for their own purposes.

5.4 Game Content Providers

Certain gameplay data (such as game session identifiers and bet outcomes) is shared with our game studio partners — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — to the extent required to operate those games and resolve any game-related disputes.

5.5 Law Enforcement and Regulatory Authorities

sbj6 will disclose personal data to law enforcement agencies, government bodies, or other regulatory authorities where required to do so by applicable law, court order, or lawful request. We will notify you of such disclosures where we are legally permitted to do so.

5.6 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of sbj6's business assets, your personal data may be transferred to the successor entity. You will be notified of any such transfer and of any material change to the terms under which your data is processed.

6 Cookies & Tracking Technologies

sbj6 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file stored on your device when you visit the Platform. We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies, load-balancing cookies, and security tokens. They cannot be disabled without disrupting Platform functionality.
• Functional Cookies: Remember your preferences such as language settings, responsible gaming limit configurations, and last-visited game categories, so you do not need to re-enter them on each visit.
• Analytics Cookies: Collect aggregated, anonymised data about how players navigate the Platform — such as which pages are visited most frequently and where users exit — to help us improve usability and content quality.
• Security Cookies: Help us detect and prevent fraudulent login attempts, bot activity, and other security threats by analysing device fingerprint consistency across sessions.

7 Data Retention

sbj6 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

When the applicable retention period expires, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.

8 Data Security

sbj6 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the sbj6 Platform is encrypted using industry-standard SSL/TLS protocols. You can verify this by the padlock indicator in your browser address bar.
• Encrypted Data Storage: Sensitive data fields — including identity document scans, payment references, and account credentials — are encrypted at rest using AES-256 encryption on our servers.
• Access Controls: Access to personal data within sbj6 is restricted on a strict need-to-know basis. Staff members are granted access only to the data categories required to perform their specific role.
• Two-Factor Authentication (2FA): sbj6 offers optional two-factor authentication for your account. We strongly recommend enabling 2FA to add a secondary layer of protection to your login credentials.
• Regular Security Reviews: Our platform infrastructure undergoes periodic security assessments to identify and remediate vulnerabilities before they can be exploited.

While sbj6 takes all reasonable steps to protect your personal data, no internet-based system can guarantee absolute security. You also bear responsibility for keeping your account credentials confidential and for notifying us promptly at [email protected] if you suspect any unauthorised access to your account.

9 Your Privacy Rights

As a player whose personal data is processed by sbj6, you hold a number of rights in relation to that data. sbj6 is committed to honouring these rights promptly and without undue delay.

• Right of Access: You may request a copy of the personal data sbj6 holds about you, together with information about how and why it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or supplemented.
• Right to Erasure: In certain circumstances, you may request that sbj6 delete your personal data. This right is subject to exceptions where retention is required by law or for the establishment, exercise, or defence of legal claims.
• Right to Restriction: You may request that sbj6 restrict the processing of your personal data in specific circumstances — for example, while the accuracy of data you have contested is being verified.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to the processing of your personal data where sbj6 relies on legitimate interests as its legal basis, unless sbj6 can demonstrate compelling legitimate grounds for the processing that override your rights.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

10 Children's Privacy

The sbj6 Platform is strictly intended for adults aged 21 years and above. sbj6 does not knowingly collect, store, or process the personal data of any individual under the age of 21. Age verification checks are applied during account registration, and sbj6 reserves the right to request documentary proof of age at any point during the account lifecycle.

If sbj6 becomes aware that personal data has been collected from an individual under the age of 21, that account will be suspended immediately, all balances held pending review, and the associated personal data deleted as soon as practically possible. If you believe an underage individual has registered an account on the Platform, please notify us immediately at [email protected].

11 Third-Party Links

The sbj6 Platform may contain references to game content provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While we take care to partner only with reputable providers, sbj6 is not responsible for the privacy practices of these third parties. Each provider operates under its own privacy policy. We encourage you to review the privacy documentation of any third party whose services you access through the Platform.

sbj6 does not embed social media buttons, advertising networks, or affiliate tracking pixels on the Platform that would transmit your personal data to third-party platforms without your knowledge.

12 Updates to This Policy

sbj6 reserves the right to update or revise this Privacy Policy at any time. Where changes are material — for example, a new category of data being collected, a new type of third-party sharing, or a change in the legal basis for a processing activity — sbj6 will provide at least 7 days' advance notice by posting a prominent notice on the Platform and, where practicable, by sending a notification to the email address associated with your account.

The "Last updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of the Platform following the effective date of a revised Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you must cease using the Platform and contact our support team to request account closure.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by sbj6, please contact our support team using the details below:

• Email: [email protected]
• Support Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)
• Response Language: English
• Response Time: Acknowledgement within 3 business days; resolution target within 30 calendar days

For data access, rectification, erasure, or portability requests, please include your registered account email address and a brief description of your request so we can process it efficiently.